Patient Transfer Center
MountainStar Patient Transfer Center is a one-stop solution for patient-care providers to better meet patient care needs. Our knowledgeable support team coordinates transfers when patients need emergency care, urgent medical evaluation, or admission to any MountainStar hospital in Utah. We are here to help; quickly, efficiently and around the clock, every day of the year.
If you are a patient or family member wanting a transfer to another MountainStar facility, please provide this information to your doctor.
Benefits
- Single access point for all patient transfers by calling one phone number
- Responsive and experienced RN staff will answer your calls
- Quick, predictable and efficient patient transfers
- Patients transferred to hospitals capable of providing the appropriate level of care
- Efficient delivery of pertinent clinical documentation
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- Access to inpatient services when the need is unexpected and urgent
- Improvements to the continuum of care and physician-patient relationships
- Enhanced communication between physicians and other caregivers
- Timely follow-up regarding patient disposition for referring providers
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Please provide:
- Your name, call-back number
- Patient Information:
- name
- date of birth
- location (facility name, unit/rooom#)
- diagnosis
- type of care needed
- Referring provider name, call-back number
- Preferred receiving facility
- Preferred method of transport
Please send to receiving facility, with patient
- Copy pertinent documents
- Physician and nursing records, medication record, diagnostic images, slides, etc.
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What we will do:
We will facilitate your calls, make arrangements for your patient and assist with transfer planning.
- Coordinate physician-to-physician communication; facilitating patient acceptance
- Make arrangemetns for appropriate bed assignments
- Communicate special-care and/or emergent needs
- Write admission order; Gather and send demographics and other pertinent documents to accepting facility
- Provide guidance regarding transfer preparation
- Update referring and receiving staff
- Provide contact number for nursing report
- Promote admitting physician follow-up with referring
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Other MountainStar Hospitals: